Shipping inside the UK is free of charge.
Outside the UK is chargeable. Please contact us to confirm the delivery address.
Providing there is no other delivery time listed, the dispatching of the goods will happen within 1-10 business days after conclusion of the contract (on prepayment, not until the full buying price including shipping costs are complete.) All items will be delivered safely insured and recorded delivery, where a signature will be required. Tracking numbers can be requested upon request.
Please note deliveries are not made on Bank Holidays or Sundays. Allow for additional time if ordering on or near public holidays. For detailed delivery times to specific regions refer to the Royal Mail website. Finance orders can only be shipped to the billing address (as stated on the card used to make payment)
Your purchase is insured whilst in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you do not receive the goods in person (i.e. for gift orders or where an item has been signed for by a concierge/reception desk then the person who sign for the package confirms receipt and is accountable for the package.
For outside of EU and BFPO payments Andrew Michaels requires an email from the buyer guaranteeing they are outside of the EU for Tax purposes and the item is for there individual use. Please contact Andrew for more details.
All prices include VAT (Value Added Tax) or any other taxes or charges.
You may not need to pay tax if you are out of the EU. Please contact us for assistance.
VAT reclaim forms can only be acquired in store.
Conditions of payment. You have several payment options.
- Prepayment (bank transfer, contact us for bank details)
- Payment by debit and credit card (excludes American Express)
- Cash payment on collection
- Payment by Sagepay